Student Services / en Welcome to NTCC /get-started <span>Welcome to NTCC</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>Whenever you are ready to get started on your educational goals, NTCC is here for you! We have new classes starting at least every eight weeks – so there is no need to wait for the next full semester to sign up.<br> &nbsp;</p> <h3><strong>Applying is Easy</strong></h3> <p>Have you already applied to ²ÝÁñÉçÇø?</p> <p>If not, please go to <a href="/apply" target="_blank">/apply</a> to apply online!</p> <p><font size="4"><strong>Need Assistance?</strong> <a href="tel:903-434-8100"><strong>903-434-8100 </strong></a></font><br> &nbsp;</p> <p><button aria-controls="collapseNewStudent" aria-expanded="false" class="btn btn-primary" data-target="#collapseNewStudent" data-toggle="collapse" type="button">Register Now »</button></p> <div class="collapse" id="collapseNewStudent"> <div class="card card-body"> <p><br> Before new students may register for classes they will need to make an appointment with an advisor.</p> <p><strong><a href="https://myeagle.ntcc.edu/ICS/Student2/Advising.jnz" target="_blank">Schedule a call or video conference</a></strong> &nbsp;</p> <ul> <li>In order to setup an appointment, you will need to select two days and two times. This will allow us to setup an appointment with you, even if we are unavailable for your first choice.</li> <li>Select the format in which your meeting would take plage. (i.e. Face to face, Phone, Zoom, Microsoft Teams).</li> <li>Once you submit your the form, our advisors will give you a phone call to confirm the day, time and format that you selected. If, for some reason you're unable to attend the meeting, we ask that you notify us as soon as possible.</li> </ul> <p>&nbsp;</p> <p><strong>Need further assistance please contact:</strong><br> <strong><a href="/student-services/advising">Advising/Registration</a></strong><br> Phone #: 903-434-8190<br> Email: <a href="mailto:advising@ntcc.edu">advising@ntcc.edu</a></p> </div> </div> </div> <span><span>ben@jaminfrog.com</span></span> <span><time datetime="2018-08-10T06:31:36-05:00" title="Friday, August 10, 2018 - 6:31 am">Fri, 08/10/2018 - 6:31 am</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Fri, 10 Aug 2018 11:31:36 +0000 ben@jaminfrog.com 643 at Student Resources /student-services/student-resources <span>Student Resources</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul><li><a href="/student-services">Student Services</a></li><li><a href="/student-services/eagle-assist">Eagle Assist</a></li><li><a href="/carecenter">Care Center</a></li><li><a href="/node/8453">Counseling &amp; Wellness Center</a></li><li><a href="/computerservices">Computer Services</a></li><li><a href="http://catalog.ntcc.edu/content.php?catoid=8&amp;navoid=1036#Grading_System" target="_blank" title="Grading Policy">Grading Policy</a></li><li><a href="/sites/default/files/2024-12/NTCC Student Handbook.pdf" target="_blank" title="Student Handbook">Student Handbook</a><font size="-2">&nbsp; – The NTCC Student Handbook is also available in the myEagle Portal.</font></li><li><a href="/sites/default/files/2018-08/Emergency%20Manual.pdf" target="_blank" title="Emergency Manual">Emergency Manual</a></li><li><a href="/students/admissions-office/bacterial-meningitis-information" target="_blank" title="Bacterial Meningitis Mandate">Bacterial Meningitis Information</a></li><li><a href="/sites/default/files/2018-08/Student%20Complaint%20Form.docx" target="_blank" title="Student Complaint Form">Student Complaint Form</a></li><li><a href="/sites/default/files/2018-08/Disciplinary%20Penalty%20Appeal%20Form.pdf" target="_blank" title="Disciplinary Penalty Appeal Form">Disciplinary Penalty Appeal Form</a></li><li><a href="/sites/default/files/2018-08/Complaint%20Resolution%20Chart.pdf" target="_blank" title="Complaint Resolution Chart">Complaint Resolution Chart</a></li><li><a href="/transcripts">Transcript Requests</a></li><li><a href="/tutoring">Tutoring</a></li><li><a href="/sites/default/files/2022-03/NTCC%20Athletic%20Handbook%20Updated%202021.pdf">Athletic Handbook</a></li></ul><p>&nbsp;</p></div> <span><span>spitts@ntcc.edu</span></span> <span><time datetime="2018-07-18T16:11:33-05:00" title="Wednesday, July 18, 2018 - 4:11 pm">Wed, 07/18/2018 - 4:11 pm</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Wed, 18 Jul 2018 21:11:33 +0000 spitts@ntcc.edu 489 at myEagle Orientation /students/myeagle-orientation <span>myEagle Orientation</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><strong>Who is required to complete orientation? </strong><br> All transfer students who have earned LESS than 12 credit hours and all first time college students are required to complete orientation. If you took dual credit courses before high school graduation, you are still required to complete orientation upon graduation.<br> <br> All ²ÝÁñÉçÇø students have access to orientation and are highly encouraged to review it, but only those who fit the categories listed above are required to complete orientation to finish their admissions process.</p> <p><br> <strong>When must orientation be completed? </strong><br> Students have until the END of their first semester to complete orientation.</p> <p><br> <strong>What happens if orientation isn't completed? </strong><br> Students who don't complete orientation by the end of their first semester will have a hold placed on their account and will not be allowed to register for future classes.</p> <p><br> &nbsp;</p> <h2><strong>How to Navigate MyEagle Online Orientation:</strong></h2> <p>Click on the following link: <a href="https://orientation.ntcc.edu" target="_blank">https://orientation.ntcc.edu</a></p> <p>In order to receive credit for completing orientation, be sure to log in using your student portal information.</p> <p>The naming format for <strong>your login</strong> is first initial + last name + last 3 digits of your Social Security Number (SSN).</p> <ul> <li>Do NOT follow that with @ntcc.edu.</li> <li>Do NOT include any special characters (commas, apostrophes, hyphens (-).</li> </ul> <h6><strong>NOTE: If you did not supply a social security number on your admissions application, you will need to use the last 3 digits of your birth year.</strong></h6> <p>The <strong>password</strong> is set to your date of birth (DOB) in an 8-digit format, mmddyyyy. If you experience and technical difficulties with orientation, log out and then log back in. Orientation will pick up where you left off.</p> <p>&nbsp;</p> <p><strong>Orientation works best when using Google Chrome.</strong></p> <h3>&nbsp;</h3> <p>&nbsp;</p> <h2><strong>Direct Deposit Designation</strong></h2> <p>NTCC is required to collect a student refund account choice from all students. Student refunds may result from financial aid that exceeds expenses, dropping/withdrawing from class and/or overpayments. Your designation must be completed electronically.</p> <p><a class="btn btn-primary" href="https://myeagle.ntcc.edu/ICS/Student2/Financial/Refund_Choice.jnz" role="button">Direct Deposit Designation</a></p> </div> <span><span>spitts@ntcc.edu</span></span> <span><time datetime="2018-05-09T15:49:28-05:00" title="Wednesday, May 9, 2018 - 3:49 pm">Wed, 05/09/2018 - 3:49 pm</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Wed, 09 May 2018 20:49:28 +0000 spitts@ntcc.edu 56 at Eagle Senate Student Government Association (SGA) /student-services/student-life/eagle-senate-student-government-association-sga <span>Eagle Senate Student Government Association (SGA)</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>At ²ÝÁñÉçÇø, we believe that college is more than just classes and coursework—it’s about growth, connection, and unforgettable experiences. The Office of Student Development is here to enrich your journey, supporting your personal, professional, and academic growth through dynamic opportunities that bring our campus to life.</p><p>Whether you're looking to join a student organization, engage in leadership opportunities, cheer on our intercollegiate teams, or simply find your community, we’re redefining what it means to be involved. From traditional student activities to innovative new programs, we are committed to creating an inclusive and engaging environment where every student can thrive.</p><p>________________________________________<br><strong>About the Eagle Senate SGA</strong></p><p>Formerly known as NTCC SGA, the Eagle Senate Student Government Association was rebranded in 2025 to reflect a more energized and unified vision for student leadership. Housed inside SUB 101A within the Office of Student Development and under the direction of Ja’Quacy Kieron Minter, the Eagle Senate SGA serves as the official voice and advocate of the NTCC student body.</p><p>The Eagle Senate:<br>•&nbsp;&nbsp;&nbsp;&nbsp;Represents student interests to college leadership.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Enhances the student experience through events and initiatives.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Promotes the image of the college and its students.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provides pathways for leadership development and community service.<br>________________________________________<br><strong>Meet the 2025 Eagle Ambassadors (Executive Board)</strong></p><p>The Eagle Senate is led by six student officers, known as Eagle Ambassadors. These leaders not only serve as the executive board of the Senate but also as trusted representatives and event leaders for the Office of Student Development. From graduation ceremonies to ribbon cuttings, summer orientations, and more, Eagle Ambassadors are the heart of student leadership at NTCC.</p><p>All Eagle Ambassadors receive scholarships and are held to a higher standard of leadership, service, and academic excellence.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Erika Mickens – Madame President<br>Leads with vision and strength; presides over Senate meetings and represents the student voice in major campus decisions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Orey Gentry – Vice President<br>Ensures smooth internal operations; steps in for the president as needed and oversees committees.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Gabby Clifton – Public Relations Officer<br>Keeps the campus community informed and engaged through strategic communication and social media.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ladarrius Patterson – Parliamentarian<br>Maintains order and structure; enforces parliamentary procedure and ensures fair, effective meetings.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Avery Woods – Treasurer<br>Manages budget planning, spending oversight, and financial records to keep the Senate fiscally responsible.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Dylan Shipp – Secretary<br>Documents meetings, tracks attendance, and ensures all communication is timely and organized.</p><p>________________________________________<br><strong>Join the Eagle Senate General Assembly</strong><br>"One Flock. One Love. One Community."<br>The Eagle Senate General Assembly (GA) is open to all NTCC students and meets every Tuesday from 12:30 PM – 1:30 PM in SUB 101.<br>This is your space to:<br>•&nbsp;&nbsp;&nbsp;&nbsp;Be part of a positive and welcoming community<br>•&nbsp;&nbsp;&nbsp;&nbsp;Volunteer and support student activities<br>•&nbsp;&nbsp;&nbsp;&nbsp;Participate in events that range from professional development workshops to fun, social campus events<br>•&nbsp;&nbsp;&nbsp;&nbsp;Help shape the student experience at NTCC<br>The General Assembly is 100% volunteer-based—no elections required, just your time and your voice. As a GA member, you’ll join forces with other students who are passionate about making NTCC the best it can be.<br>Bonus for Active Members:<br>Students who complete at least 75% of semester service hours through the Care Center or the Office of Student Development will earn:<br>•&nbsp;&nbsp;&nbsp;&nbsp;Letters of Recommendation<br>•&nbsp;&nbsp;&nbsp;&nbsp;Reference Permits<br>•&nbsp;&nbsp;&nbsp;&nbsp;Transfer Networking Opportunities<br>All awarded by the Office of Student Development upon completion of their time at NTCC.<br>Whether you're a first-year student or close to graduation, there's a place for you in the Eagle Senate GA. Show up. Speak up. Soar.<br>________________________________________<br><strong>Let’s Make Your College Experience One to Remember</strong><br>At NTCC, learning happens everywhere—in the classroom, on the field, through friendships, and in the moments that shape your future. The Eagle Senate and the Office of Student Development are here to make sure you don’t miss a single opportunity to grow, connect, and lead.<br>Get involved. Get connected. Grow with us.<br>— Ja’Quacy Kieron Minter<br>Director of Student Development<br>&nbsp;</p></div> <span><span>spitts@ntcc.edu</span></span> <span><time datetime="2025-04-23T12:04:03-05:00" title="Wednesday, April 23, 2025 - 12:04 pm">Wed, 04/23/2025 - 12:04 pm</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Wed, 23 Apr 2025 17:04:03 +0000 spitts@ntcc.edu 10429 at Student Activities Calendar /student-services/student-life/student-activities-calendar <span>Student Activities Calendar</span> <span><span>spitts@ntcc.edu</span></span> <span><time datetime="2025-02-26T11:45:00-06:00" title="Wednesday, February 26, 2025 - 11:45 am">Wed, 02/26/2025 - 11:45 am</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Wed, 26 Feb 2025 17:45:00 +0000 spitts@ntcc.edu 10243 at Director of Residential Life /about-us/human-resources/job-openings/director-residential-life <span>Director of Residential Life</span> <div class="field field--name-field-job-classification field--type-entity-reference field--label-above"> <div class="field--label">Job Classification</div> <div class="field--item">Staff</div> </div> <div class="field field--name-field-job-status field--type-entity-reference field--label-above"> <div class="field--label">Job Status</div> <div class="field--item">Full Time</div> </div> <span><span>mrussell@ntcc.edu</span></span> <span><time datetime="2025-02-18T17:23:33-06:00" title="Tuesday, February 18, 2025 - 5:23 pm">Tue, 02/18/2025 - 5:23 pm</time> </span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h3>Description of Job Duties:</h3><ul><li>The Director of Residential Life is a full-time, professional, 12 month, live-in position. </li><li>The director is responsible for the operation of two residence halls, housing a total of 200 -214 residents.&nbsp;</li></ul><h3>Experience and Other Qualifications Required:</h3><ul><li>Associates degree and related experience required. </li><li>Experience in a professional residence life capacity desired.&nbsp;</li></ul></div> <div class="field field--name-field-accepting-applications field--type-boolean field--label-above"> <div class="field--label">Posting Open</div> <div class="field--item">Off</div> </div> <div class="field field--name-field-jobapplication-url field--type-link field--label-above"> <div class="field--label">jobapplication_url</div> <div class="field--item"><a href="https://dynamicforms.ngwebsolutions.com/Submit/Start/dfe72f3d-2d4b-4333-ae22-df9b3691249f?SSO=N" target="_blank">Apply Now &gt;&gt;</a></div> </div> <div class="field field--name-field-minimum-salary field--type-string field--label-above"> <div class="field--label">Minimum Salary</div> <div class="field--item">$36,000</div> </div> Tue, 18 Feb 2025 23:23:33 +0000 mrussell@ntcc.edu 10222 at Student Services Hoekstra, Jeltje /directory/hoekstra-jeltje <span>Hoekstra, Jeltje</span> <div class="field field--name-field-photo field--type-entity-reference field--label-hidden field--item"> <img loading="lazy" src="/sites/default/files/styles/180x220/public/2025-04/HoekstraJeltje63003930.jpg?itok=jCKNc7q4" width="180" height="220" alt="Jeltje Hoekstra" class="img-responsive"> </div> <span><span>mrussell@ntcc.edu</span></span> <span><time datetime="2025-01-27T12:30:16-06:00" title="Monday, January 27, 2025 - 12:30 pm">Mon, 01/27/2025 - 12:30 pm</time> </span> <div class="field field--name-field-first-name field--type-string field--label-hidden field--item">Jeltje</div> <div class="field field--name-field-last-name field--type-string field--label-hidden field--item">Hoekstra</div> <div class="field field--name-field-position-title field--type-string field--label-hidden field--item">College Navigator</div> <div class="field field--name-field-departments field--type-entity-reference field--label-hidden field--items"> <div class="field--item">Student Services</div> <div class="field--item">Advising</div> </div> <div class="field field--name-field-phone field--type-string field--label-hidden field--item">903-434-8149</div> <div class="field field--name-field-email field--type-string field--label-hidden field--item">jhoekstra@ntcc.edu</div> <div class="field field--name-field-office field--type-string field--label-hidden field--item">SSC</div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>&nbsp;</p><p><strong>Advisor for the following disciplines:</strong>&nbsp;</p><p><span style="font-family:&quot;Calibri&quot;,sans-serif;font-size:11.0pt;">Business/Technology and STEM:&nbsp; </span>Accounting, Business Administration, Biology, Biomedical Science, Computer and Information Sciences, Engineering, Mathematics, Physics</p></div> <div class="field field--name-field-syllabus field--type-entity-reference-revisions field--label-hidden field--items"> <div class="field--item"> <div class="paragraph paragraph--type--syllabus paragraph--view-mode--default"> </div> </div> </div> <div class="field field--name-field-dept-order field--type-integer field--label-hidden field--item">5</div> Mon, 27 Jan 2025 18:30:16 +0000 mrussell@ntcc.edu 10088 at Student Services Specialist /about-us/human-resources/job-openings/student-services-specialist-1 <span>Student Services Specialist</span> <div class="field field--name-field-job-classification field--type-entity-reference field--label-above"> <div class="field--label">Job Classification</div> <div class="field--item">Staff</div> </div> <div class="field field--name-field-job-status field--type-entity-reference field--label-above"> <div class="field--label">Job Status</div> <div class="field--item">Full Time</div> </div> <span><span>mrussell@ntcc.edu</span></span> <span><time datetime="2025-01-24T11:34:26-06:00" title="Friday, January 24, 2025 - 11:34 am">Fri, 01/24/2025 - 11:34 am</time> </span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><h2>Description of Job Duties:</h2><ul><li>Facilitate students' seamless enrollment by offering comprehensive assistance throughout the entire process, including admissions, document requirements, financial aid, and more. </li><li>Address inquiries and provide guidance on registration, orientation, academic plans, and advisement referrals, as well as online enrollment activities. </li><li>Skillfully manage tasks related to transcript requests, updating personal information, scheduling changes, withdrawal processes, verifications, and FERPA form submissions. </li><li>Handle payment processing for all charges and support students in understanding payment plans and interpreting account statements. </li><li>Efficiently distribute Student IDs and parking stickers, and proficiently manage incoming calls at the switchboard and within the department. </li><li>Always prioritize delivering an exceptional and personalized customer service experience to students. &nbsp;</li></ul><h2>Experience and Other Qualifications Required:</h2><ul><li>The Student Services Specialist is responsible for delivering exceptional customer service to a diverse range of individuals, including students, guests, faculty, and staff within the college's student services center. </li><li>This role demands a deep understanding of customer service principles and practices, along with excellent interpersonal, decision-making, and exceptional planning and organizational skills.</li></ul></div> <div class="field field--name-field-accepting-applications field--type-boolean field--label-above"> <div class="field--label">Posting Open</div> <div class="field--item">Off</div> </div> <div class="field field--name-field-jobapplication-url field--type-link field--label-above"> <div class="field--label">jobapplication_url</div> <div class="field--item"><a href="https://dynamicforms.ngwebsolutions.com/Submit/Start/5abf53ec-34a8-4eb2-83d0-7f7af7ff1829?SSO=N" target="_blank">Apply Now &gt;&gt;</a></div> </div> <div class="field field--name-field-minimum-salary field--type-string field--label-above"> <div class="field--label">Minimum Salary</div> <div class="field--item">$30,000</div> </div> Fri, 24 Jan 2025 17:34:26 +0000 mrussell@ntcc.edu 10065 at Student Services BAIT Responsibilities /bait/bait-responsibilities <span>BAIT Responsibilities</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><ul><li><strong>Identify:</strong> The person whose behavior raises a concern.<ul><li>Evaluate reports of concerning behavior. </li></ul></li><li><strong>Inquire: </strong>Gather relevant information.</li><li><strong>Assess:</strong> Both the person and the situation to decide if there is a threat and if further investigation by law enforcement should be made.</li><li><strong>Manage: </strong>Plan to prevent harm and reduce the impact.<ul><li>Develop and implement appropriate interventions, ranging from counseling referrals to law enforcement action.</li><li>Continuously monitor situations and individuals of concern to ensure </li></ul></li><li><strong>Training: </strong>Provide regular training for faculty, staff, and students on recognizing and reporting threats.</li><li><strong>Policy Updates: </strong>Recommend updates to campus safety policies based on emerging trends and best practices.</li></ul></div> <span><span>spitts@ntcc.edu</span></span> <span><time datetime="2025-01-24T09:55:16-06:00" title="Friday, January 24, 2025 - 9:55 am">Fri, 01/24/2025 - 9:55 am</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Fri, 24 Jan 2025 15:55:16 +0000 spitts@ntcc.edu 10064 at Pathway to Violence: Stages of Progression /behavioral-assessment-and-intervention-team/pathway-violence-stages-progression <span>Pathway to Violence: Stages of Progression</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><strong>The Pathway to Violence</strong> identifies stages of escalation that may lead to acts of violence. Understanding these stages helps the NTCC community recognize early warning signs and intervene effectively:</p><ol><li><strong>Ideation:</strong> Early stage where individuals begin thinking about violence, often due to grievances or feelings of powerlessness.<ul><li><strong>Intervention:</strong> Counseling, conflict resolution, and notifying campus officials of concerns.<br>&nbsp;</li></ul></li><li><strong>Planning:</strong> Developing a strategy for carrying out harm, including identifying targets and methods.<ul><li><strong>Intervention:</strong> Mental health support, monitoring, and alerting campus security if plans become specific or actionable.<br>&nbsp;</li></ul></li><li><strong>Preparation:</strong> Taking concrete steps, such as acquiring weapons or practicing harmful behaviors.<ul><li>&nbsp;<strong>Intervention:</strong> Immediate involvement of law enforcement or crisis teams, restriction of access to dangerous tools, and increased monitoring.<br>&nbsp;</li></ul></li><li><strong>Implementation:</strong> Executing the planned act of violence.<ul><li><strong>Intervention:</strong> Emergency response by campus security and law enforcement, communication of lockdown procedures, and swift action to neutralize the threat.<br>&nbsp;</li></ul></li></ol></div> <span><span>spitts@ntcc.edu</span></span> <span><time datetime="2025-01-24T09:49:30-06:00" title="Friday, January 24, 2025 - 9:49 am">Fri, 01/24/2025 - 9:49 am</time> </span> <div class="field field--name-field-department field--type-entity-reference field--label-hidden field--item"><div> <h2><a href="/taxonomy/term/115"> <div class="field field--name-name field--type-string field--label-hidden field--item">Student Services</div> </a></h2> </div> </div> Fri, 24 Jan 2025 15:49:30 +0000 spitts@ntcc.edu 10063 at